Digital Colony Management Tips

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Good Internet Browsing Hygiene

It is important to keep your internet web browser up-to-date for various security reasons such as protecting your data and personal information. Maintaining an up-to-date internet web browser is the first line of security protecting your computer from malicious websites and bad actors (criminals). An up-to-date internet web browser enhances a optimal webpage navigation experience.

Another reason to keep your browser up-to-date is because Iseehear Inc. Life Sciences is continuously updating and upgrading its SoftMouse.NET colony management software with the latest technologies thus making an up-to-date internet browser beneficial for efficient navigation.

• Learn how to keep your Internet browsers up-to-date. Learn more about SoftMouse browsers requirements.


• Only visit websites that are HTTPS enabled. Learn more about SoftMouse Secure Socket Layer Encryption.


• Check and verify the address (URL) of the websites you visit. Learn how to verify the SoftMouse.NET registration ownership Information.

Good Email Security Hygiene

Email is one of the main infection methods.

• If you are EVER unsure, about the source of an email don’t open it.


• Please note that Iseehear Inc. will never ask for your credit card or other personal information by email.


• Do not send Credit Card information in your email correspondence with Iseehear Inc. Learn more about secure payment options here


• Be cautious of unsolicited or suspicious emails asking for any personal information or that refer you to web sites that may ask for personal information.


• Avoid clicking on email links or downloading email attachments from sources you do not know or trust.

Good Password Security Hygiene

• When creating a password it is always best to use:
1. Uppercase character A, B, C, D, … X, Y, Z
2. Lowercase character a, b, c, d, … x, y, z
3. A number 0, 1, 2, 3, 4, 5, 6, 7, 8, 9
4. Special Character like !, @, #, $, %, ^, &, *, ?, _, ~
5. The length of your password should be minimum 8 characters'é
• It is good practice in general to change your passwords and security questions frequently, and to review all your services and financial accounts for any suspicious activity.


• Do not use the same password on multiple accounts.

Good Data Backup Hygiene Practices

• Backing up important data is the single most effective way of combating ransomware infection. Learn more about how Iseehear/SoftMouse provides you with multiple backup options.


• Individuals should ensure that backups are appropriately protected or stored so that attackers can’t delete them.


• The SoftMouse.NET Support Desk, recommends that our subscribers backup their data to a spreadsheet or PDF at least once a week or every two weeks.


• Use Iseehear Inc. cloud services to help you retain previous versions of your colony management data files.

Good Software update(s) Hygiene

• Anti-virus security software needs to be installed on every single computer and mobile device you own or use.


• Always keep your Anti-virus security software up-to-date to protect your data and yourself.


• Run a virus scan on your computers daily.


• Keep your operating system and other software updated.


• Software updates will frequently include patches for newly discovered security vulnerabilities that could be exploited by attackers.

Good Credit Card Hygiene

• DO NOT send Credit Card information in your email correspondence with Iseehear Inc. Life Sciences. Learn more about Email Security Hygiene


• DO NOT provide personal identifiable credit card information over the telephone as this would not be in compliance with privacy and credit card policies.